How to register as a VIP member?

To register as a VIP member, we simply ask you to provide us the unique serial number of your watch. This serial number is engraved on the back of every RAYMOND WEIL timepiece purchased since 1999. The serial number contains, in most cases, one letter followed by 6 digits (ie: Z511443).

If you own more than one RAYMOND WEIL timepiece, please enter them all. Simply note that it is the first watch and its serial number you will enter that will be used to validate your VIP membership. Therefore, if you do own more than one RAYMOND WEIL timepiece, use your latest model as your first entry watch.


What is the serial number of your RAYMOND WEIL watch?

The serial number is a unique number engraved on the back of every RAYMOND WEIL timepiece made since 1999. The serial number contains, in most cases, one letter followed by 6 digits (ie: Z511443).


Where is the serial number on your RAYMOND WEIL watch?

The serial number is always located on the bottom half of the back of the watch case. To find it, take your watch off your wrist and turn it around.

See examples below:

Problems that can occur:

Approximately 95% of the VIP registration will be validated. Nevertheless, approximately 5% will not be validated due to the following issues:

- Not all RAYMOND WEIL watches possess a serial number.
- The engraved serial number became a standard process since 1999 only. Before 1999, the serial number's data base was updated manually. Therefore, keying in mistakes might have occurred during the process.

- If your watch was repaired, the after-service centre might have changed the back of your case watch depending of the problem you encountered. This will unfortunately make your RAYMOND WEIL timepiece untraceable for our database and therefore not enable you to use to enter the VIP section of the RW Club.

Close X
 

Conditions of use & Privacy Policy

 


At RAYMOND WEIL Genève we are committed to protecting the privacy of the privileged visitors
and users of our website currently located at www.raymond-weil.com, in other words of the RW
Club members. In order to demonstrate our commitment, RAYMOND WEIL S.A. has adopted this
Privacy Policy. RAYMOND WEIL S.A. and every user of this website (whether or not such person
is already a member of the RW Club) agree to abide by the terms and conditions set forth herein
for the entire time the RW Club exists.

RAYMOND WEIL reserves the right to modify this Privacy Policy, in whole or in part, at any time
and from time to time without notice to you in order to address new issues and reflect changes on
our Site. This Privacy Policy posted at any time via our Website shall be deemed to be then the
Privacy Policy in effect. Please refer back to this Privacy Policy regularly because your use of the
Site signifies that you agree to be bound by the terms and conditions of this Privacy Policy, as
amended from time to time.

In addition, by using this website you represent and warrant that you are at least 18 years of age.
If you are a user under 18 years of age, you confirm to have obtained your parent’s/legal
guardian’s permission to use this site and to become a RW Club member.

By joining the RW Club, members will benefit from exclusive offers provided by RAYMOND WEIL
Genève, which include, amongst others and without the following being limitative, arts and culture
news, opportunities to take part in the “RW Talents” competitions, exclusive timepieces highlights
about new products of the Brand. Members who are also holders of a RAYMOND WEIL watch
are given the opportunity to become VIP members of the RW Club by filling out the appropriate
membership registration form. VIP members of the RW Club shall benefit from additional offers
provided by the Brand which include, amongst others and without the following being limitative,
the opportunity to take part in contests and win exclusive gifts.

In order to become a member of the RW Club, you are asked to provide us with the following
information: first name, last name, address and country of residence and other information which
will allow us to better define your wants and needs. By becoming a member of the RW Club you
voluntarily provide us with your personal information with your knowledge and consent. All the
information collected will be stored in a secure manner and used only by RAYMOND WEIL.

RAYMOND WEIL S.A. commits not to share your personal information with third parties in any
way contrary to this Privacy Policy. You undertake to provide RAYMOND WEIL S.A. with
accurate information and not to infringe any applicable laws pertaining to this matter. If you have
any doubts about the accuracy and/or legitimacy of this information, we recommend not joining
the RW Club.

RAYMOND WEIL will use this information to continuously update offers in order to focus as much
as possible on the needs and preferences of the members. Further, by using this website, you
authorize RAYMOND WEIL S.A. to share your personal information detailed in your RW Club
Profile with the official RAYMOND WEIL distributor in your country of residence for marketing
purposes, information about new products, new shop opening, RAYMOND WEIL events, etc. In
addition, RAYMOND WEIL reserves the right to disclose personal non-identifiable information to
outside contractors, who provide specific services and products related to RAYMOND WEIL
Genève.

You may opt-in to receive our newsletter via email providing you information and promotional
offers concerning RAYMOND WEIL Genève products and services, by checking the appropriate
box in your membership registration form.
In accordance with the Swiss applicable laws, you have the right to access, update, modify,
rectify personal information you have provided us with. To exercise your right to revoque your
membership, please send your request to the RW Club via the “unsubscribe” link at the bottom of
your RW Club Profile. You will receive a confirmation of cancellation of your membership via
email.

Cookies and other technologies
RAYMOND WEIL receives and records information from your browser when you use the
RAYMOND WEIL website and may use a variety of methods, such as cookies and pixel tags. A
cookie is a small removable data file that is stored by your web browser on your computer.
Cookies and other technologies help us understand which parts of our website are the most
popular, where our visitors are going, and how much time they spend there. We also use cookies
and other technologies to make sure that our online advertising is bringing customers to our
products, to study traffic patterns on our website, to make it even more rewarding as well as to
study the effectiveness of our customer communications. And we use cookies to customize your
experience and provide greater convenience each time you interact with us.
You can choose to have your computer warn you each time a cookie is being sent or you can
choose to turn off all cookies. If you turn cookies off, you may not have access to some/many
features of the RAYMOND WEIL website, e.g. you will not be able to access the RW Club.
We may use pixel tags - tiny graphic images – to help us analyze your online behavior. Pixel tags
also allow us to send you an email in a format you can read and let us know when you have
opened an email message from us to ensure that we are sending only messages that are of
interest to you. We also collect standard information that your browser sends to every website
you visit such as your IP address, browser type and language, username, system type, whether
you have enabled software to access certain website features, access times and referring
website addresses. Websites visited before the RAYMOND WEIL website might place personal
information with the URL of your browser during a visit to that website. RAYMOND WEIL may
unintentionally collect that information as part of the referring website information we collect.
We may also work with other companies who use tracking technologies to serve ads on our
behalf across the internet. These companies may collect non-personally identifiable information
about your visits to our website and your interaction with our communications, including
advertising.

 

 

  
Close X

  • Become a member 


     

    To become a member, please indicate if you own a RAYMOND WEIL watch. 

    If you do own a RAYMOND WEIL watch, you will be asked to provide its serial number. You will be then able to access the exclusive RW Club for RAYMOND WEIL Watch Owners only. 

    If you do not own a watch, you may register to the RW Community and participate in exclusive events, discussions and "win a watch" contests.
     



    Do you own a RAYMOND WEIL watch? 
    Yes No
    Please, select an answer


     


    Already a member? Sign in



  • Your information



    E-mail: 
    Wrong e-mail format
    There is an existing account associated with this email
    Please enter an e-mail
    Title: 
    Please select a title
    First name: 
    First name contains invalid characters
    Please enter your first name
    Last name: 
    Last name contains invalid characters
    Please enter your last name
    Country: 
    Please select a country
    Date of birth: 
    Please complete your date of birth
     

  • Additional information (optional)



    Address (line 1): 
    Address contains invalid characters
    Address (line 2): 
    Address contains invalid characters
    ZIP code: 
    ZIP code contains invalid characters
    City: 
    City name contains invalid characters
    State: 
    State name contains invalid characters
    Telephone: 
    Wrong phone number format

    Skip
     

  • Your watch



    Your watch serial number: 
    Serial number can contain just letters and digits
    Please, enter your serial number
    Invalid watch serial number, please try again

    For more information on how to find the serial number on your watch, please click here

    If you own more than one RAYMOND WEIL watch, please indicate how many: 

    Where did you purchase or from where did you receive your watch?

    Country: 
    City: 
    Name of shop or Gift: 
    Did you already send your watch for repair or after-sales services ?: 
    Yes No
     

  • Invalid watch serial number

     

    Sorry! We did not recognize your watch serial number.

    Please verify again and re-enter this information below:



    Enter your watch serial number: 
    Please enter your watch serial number
    Confirm your watch serial number: 
    Please confirm your watch serial number
    Serials don't match, please try again

    For more information on how to find the serial number on your watch, please click here

     

  • Ooops... Your serial number is not recognized

     

    This could happen for several reasons. Please read the following in order to be registered as a verified RAYMOND WEIL watch owner :



    Entered watch serial number: 

    Unfortunately, your watch serial number does not appear to exist in our database. Please
    send an e-mail to , with the proof of your ownership, and your
    profile will be updated as RW Club Member.

     

    To do so, please send a message to the above mentioned e-mail address and attach to
    your message a picture of the case-back of your watch with the serial number clearly
    identifiable and/or a picture or a scan of your Guarantee Card with the serial number
    clearly identifiable.

     

    We would like to apologize for this inconvenience and we hope to receive your message
    soon. In the meantime, you can already enter the RW Community as a member once you click on
    the confirmation link within the confirmation message you received in your e-mail box.

     

  • Your media information



    Function: 
    Please enter your function
    Media name: 
    Please enter the name of your media
    Website (optional): 
    Example: http://www.example.com
    Wrong website format
    Media type: 
    Please select a media type
    Media focus: 
    Please enter the focus of your media
    Frequency of publication: 
    Please select a frequency of publication
     

  • Additional media information



    Professional address 1: 
    Address contains invalid characters
    Please enter your address
    Professional address 2: 
    Address contains invalid characters
    Zip code (post-code): 
    ZIP code contains invalid characters
    Please enter zip code
    City: 
    City name contains invalid characters
    Please enter your city
    Country: 
    Please select your country
    Phone number: 
    Phone number contains invalid characters
    Please enter your phone number
    Fax number: 
    Fax number contains invalid characters
     

  • Thank you for your registration request

     


    You’re almost done! To complete your registration, please confirm your e-mail adress.


    How to confirm your e-mail address:
     

     

    Step 1: Go to your e-mail {e-mail}

    Check your e-mail box where you received a message from us
       
    Step 2: Click on the link
    Click on the link in the email. You will be returned to RAYMOND WEIL website
       
    Step 3: Enter and confirm your password
    You will be asked to enter your password. You will need your password every time you want to login.
       

    You are already a media-member


    You have already confirmed your password.

    If you want to login, please click here or if you have forgotten your password, please click here

  • Thank you for your registration request

     


    You’re almost done! To complete your registration, please confirm your e-mail adress.


    How to confirm your e-mail address:
     

     

    Step 1: Go to your e-mail {e-mail}

    Check your e-mail box where you received a message from us
       
    Step 2: Click on the link
    Click on the link in the email. You will be returned to RAYMOND WEIL website
       
    Step 3: Enter and confirm your password
    You will be asked to enter your password. You will need your password every time you want to login.
       

    Thank you for your registration request

     


    You’re almost done! To complete your registration, please confirm your e-mail adress.


    How to confirm your e-mail address:
     

     

    Step 1: Go to your e-mail {e-mail}

    Check your e-mail box where you received a message from us
       
    Step 2: Click on the link
    Click on the link in the email. You will be returned to RAYMOND WEIL website
       
    Step 3: Enter and confirm your password
    You will be asked to enter your password. You will need your password every time you want to login.
       

    Thank you for your registration request

     


    You’re almost done! To complete your registration, please confirm your e-mail adress.


    How to confirm your e-mail address:
     

     

    Step 1: Go to your e-mail {e-mail}

    Check your e-mail box where you received a message from us
       
    Step 2: Click on the link
    Click on the link in the email. You will be returned to RAYMOND WEIL website
       
    Step 3: Enter and confirm your password
    You will be asked to enter your password. You will need your password every time you want to login.
       

    Thank you for your registration request

     


    You’re almost done! To complete your registration, please confirm your e-mail adress.


    How to confirm your e-mail address:
     

     

    Step 1: Go to your e-mail {e-mail}

    Check your e-mail box where you received a message from us
       
    Step 2: Click on the link
    Click on the link in the email. You will be returned to RAYMOND WEIL website
       
    Step 3: Enter and confirm your password
    You will be asked to enter your password. You will need your password every time you want to login.
       

© 2010 RAYMOND WEIL Genève   Contactez-nous   Mention légale   Plan du site

ENGLISH FRANÇAIS РУССКИЙ 中文