Accessibility Statement
ACCESSIBILITY STATEMENT
- OUR COMMITMENT TO ACCESSIBILITY
RAYMOND WEIL is committed to making our website and digital services accessible and user-friendly for everyone, including people with disabilities. We aim to meet or exceed the accessibility requirements set by the European Accessibility Act (EAA), applicable in the EU, as well as relevant Swiss accessibility standards, including the LHand, EPDO, and recognized international guidelines such as WCAG 2.1 AA.
Our website uses AccessiBe technology to provide accessibility adjustments and improve the experience for users with diverse needs. This includes tools to enhance navigation, readability, and interaction, helping us achieve a more inclusive digital environment.
- REPORTING ACCESSIBILITY ISSUES
If you experience any difficulty accessing or using any content, feature, or functionality on our website, please contact our Customer Service team at customerservice@raymond-weil.com with “Accessibility” in the subject line. Include as much detail as possible, such as:
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The page, content, or feature you are having trouble with
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The device, browser, or assistive technology you are using
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Any suggestions for improvement
We review all accessibility feedback carefully and use it to guide ongoing improvements to our website and services.
- THIRD-PARTY CONTENT
While we strive to ensure all content on our website is accessible, some third-party content or linked services may not be fully compliant. We encourage third-party providers to make their digital content accessible and user-friendly.
- CONTINUOUS IMPROVEMENT
Accessibility is an ongoing effort. RAYMOND WEIL regularly evaluates our website and services to improve accessibility, adopting best practices and updating our accessibility solutions, including AccessiBe, as needed.
- LEGAL DISCLAIMER
This Accessibility Statement is intended to provide information about our current efforts and compliance measures. It does not guarantee full accessibility or error-free experiences, but reflects our commitment to continual improvement in line with EU and Swiss accessibility regulations.