Once your watch has been received (see below for submission information), it will be tested for water resistance to ensure that we can complete the cleaning and polishing process. If it needs new gaskets for water resistance, we will contact you. Please note: Our technicians will also provide a complimentary initial evaluation to ensure your RAYMOND WEIL timepiece is in the best possible condition. Within approximately five business days, an email or a written confirmation of your polishing service will be provided to you, as well as any estimates for recommended repairs.

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