Terms of service
This website is operated by R.WEIL DISTRIBUTION UK LTD ("we," "us," or "our"). By visiting our site and/or purchasing products from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service" or "Terms"), including any additional terms, conditions, and policies referenced herein or available via hyperlink. These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms of Service carefully before using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, you may not access the website or use the Service. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms.
Any new features or tools added to the current store shall also be subject to these Terms of Service. You can review the most current version at any time on this page. We reserve the right to update, modify, or replace any part of these Terms by posting updates and/or changes on the website. It is your responsibility to check this page periodically for changes. Your continued use of the website following any updates constitutes acceptance of those changes.
Our store is hosted by Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.
SECTIONS
1. ONLINE STORE TERMS
1.1 Eligibility: By using this site, you affirm that you are at least the age of majority in your country of residence, or you have given us consent to allow your minor dependents to use this site. You agree not to use our products or services for any unauthorized or illegal purposes, and your use must comply with all applicable laws, including intellectual property and data protection laws.
1.2 Service Termination: We reserve the right to refuse service to anyone for any reason at any time.
1.3 Data Security: Non-credit card information may be transferred unencrypted across networks and adapted to technical requirements of connecting devices. Credit card data is always encrypted.
1.4 Restrictions on Use: You agree not to reproduce, duplicate, sell, or exploit any portion of the Service without express written permission.
2. GENERAL CONDITIONS
2.1 Service Refusal: We reserve the right to refuse or limit any order. If an order is declined, we will notify you promptly.
2.2 Transfer of Information: Your non-credit card information may be transferred unencrypted across networks, while credit card data will always be encrypted.
2.3 Copyrights: All content on this website is protected by copyright and may not be used without permission.
3. ACCURACY AND TIMELINESS OF INFORMATION
3.1 General Information: The content on this site is for informational purposes only. We are not responsible for inaccuracies or outdated information. You should consult more authoritative sources before making decisions based on the content of the website.
4. MODIFICATIONS TO THE SERVICE AND PRICING
4.1 Pricing and Service Changes: Prices and service offerings are subject to change without notice. We reserve the right to modify or discontinue collections, products, services, or any part of them without liability.
5. PRODUCTS OR SERVICES
5.1 Availability: Certain products or services may be available exclusively online. All product descriptions are subject to change without notice. We do not guarantee the accuracy of product colors as displayed on your device, as this is subject to your display settings and resolution.
6. BILLING AND ACCOUNT INFORMATION
6.1 Order Refusal: We reserve the right to refuse or limit any order. You agree to provide accurate account information for all transactions.
7. THIRD-PARTY TOOLS AND LINKS
7.1 External Links: We may provide access to third-party tools and links but do not monitor or endorse them. You use third-party tools at your discretion.
8. USER COMMENTS AND SUBMISSIONS
8.1 Submissions: You agree that we may use any comments or submissions you provide without compensation. Ensure that your comments do not violate any laws or rights of third parties.
9. PERSONAL INFORMATION
9.1 Privacy Policy: Your personal information is governed by our Privacy Policy. By using the site, you consent to the collection and use of your personal data in accordance with our Privacy Policy.
10. ERRORS AND INACCURACIES
10.1 Correcting Errors: We reserve the right to correct any errors or inaccuracies in product descriptions, pricing, or availability at any time.
11. PROHIBITED USES
11.1 Unlawful Use: You may not use the site for any unlawful or harmful purpose, including violating intellectual property rights or uploading harmful code. We reserve the right to terminate access for prohibited uses.
12. LIMITATION OF LIABILITY
12.1 No Guarantee of Service: We do not guarantee uninterrupted, error-free service and disclaim all warranties to the fullest extent permitted by law. We are not liable for any direct, indirect, or incidental damages resulting from your use of the Service.
13. INDEMNIFICATION
13.1 Indemnity: You agree to indemnify and hold harmless us and our affiliates against any claims arising from your use of the Service or breach of these Terms.
14. GOVERNING LAW
14.1 Jurisdiction: These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom. Any disputes will be resolved exclusively in the courts of England and Wales.
15. CHANGES TO TERMS
15.1 Updating Terms: We may update these Terms at any time. Continued use of the website signifies your acceptance of the changes.
16. CONTACT INFORMATION
16.1 Customer Inquiries: Questions about these Terms of Service can be directed to our customer support team at:
Email: aftersales@raymond-weil.co.uk
Address: R.WEIL DISTRIBUTION UK LTD, 9th Floor, The Lexicon, 10-12 Mount St, Manchester, M2 5NT, United Kingdom.
17. FORCE MAJEURE
17.1 Events Beyond Control: We shall not be held liable for failure or delay in shipping or canceled orders caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, government actions, wars, terrorism, labor disputes, pandemics, or interruptions in telecommunications or internet services.
18. INTELLECTUAL PROPERTY RIGHTS
18.1 Ownership of Content: All content available on this website, including but not limited to text, graphics, logos, images, audio clips, video clips, digital downloads, and software, is the property of R.WEIL DISTRIBUTION UK LTD or its content suppliers and is protected by UK and international copyright, trademark, and other intellectual property laws. Unauthorized use, reproduction, or distribution of any part of this website or its content is strictly prohibited.
18.2 Trademarks: The trademarks, service marks, and trade dress of R.WEIL DISTRIBUTION UK LTD may not be used in connection with any product or service that is not ours, in any manner that is likely to cause confusion among customers, or in any way that disparages or discredits us. All other trademarks not owned by R.WEIL DISTRIBUTION UK LTD that appear on this site are the property of their respective owners.
19. DATA PROTECTION AND PRIVACY COMPLIANCE
19.1 Privacy Compliance: R.WEIL DISTRIBUTION UK LTD is committed to protecting your personal data and complying with applicable privacy laws, including but not limited to the UK General Data Protection Regulation (UK GDPR). For more information, please refer to our Privacy Policy.
20. LIMITATION OF LIABILITY FOR USER-SUBMITTED CONTENT
20.1 User Content: By submitting content to our website or social media platforms, including but not limited to reviews, comments, and photographs, you represent and warrant that you have the necessary rights to use and submit such content. You agree not to submit content that infringes on third-party rights, violates applicable laws, or is otherwise objectionable.
20.2 Content Monitoring: We are not responsible for user-submitted content and reserve the right to monitor, edit, or remove content at our sole discretion. You agree to indemnify us for any claims arising from the content you submit.
21. LANGUAGE OF AGREEMENT
21.1 English Version: This Terms of Service document is written in English and governs your use of this website. In the event of any conflict between this version and a translated version, the English version shall prevail.
22. PROMOTIONS AND DISCOUNTS
22.1 Special Offers: We may offer promotions, discounts, and special offers from time to time. These promotions are subject to specific terms and conditions, which will be communicated at the time of the offer. We reserve the right to modify, suspend, or terminate any promotion or discount at any time without prior notice.
23. PROPOSITION 65 WARNING
23.1 UK Specific Warning: Certain products sold on this website may contain chemicals that are subject to regulatory requirements in various jurisdictions. Please contact our customer service team for further information.