Frequently Asked Questions
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Discover answers to the most frequently asked questions about our timepieces and services.

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I CREATED AN ACCOUNT ON YOUR WEBSITE BUT DIDN’T RECEIVE THE CONFIRMATION EMAIL. HOW SHOULD I PROCEED ?
1. Please check your spam or junk mail box, the confirmation email may have been automatically redirected.
2. You might have made a spelling mistake in your email address. In this case, we suggest you create a new account.
3. If neither of the above applies, please email customerservice@raymond-weil.com and a member of our customer support team will reset your password for you.
Need help?

Discover answers to the most frequently asked questions about our timepieces and services.

Contact us
Contact us

We invite you to connect with us for any inquiries or requests. A member of the RAYMOND WEIL team will be delighted to assist you personally. For additional information, we also encourage you to consult our FAQ.

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