Terms of service
This website is operated by Raymond Weil USA (“RW USA”). Throughout the site, the terms “we,” “us,” and “our” refer to Raymond Weil USA. RW USA provides this website, including all information, tools, and services available, to you, the user, conditioned upon your acceptance of the terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing products from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including any additional terms, conditions, and policies referenced herein or available via hyperlink. These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms of Service carefully before using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, you may not access the website or use the Service. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms.
Any new features or tools added to the current store shall also be subject to these Terms of Service. You can review the most current version at any time on this page. RW USA reserves the right to update, modify, or replace any part of these Terms by posting updates and/or changes on the website. It is your responsibility to check this page periodically for changes. Your continued use of the website following any updates constitutes acceptance of those changes.
Our store is hosted by Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.
SECTIONS
1. ONLINE STORE TERMS
By using this site, you affirm that you are at least the age of majority in your state or province of residence, or you have given us consent to allow your minor dependents to use this site. You agree not to use our products or services for any unauthorized or illegal purposes, and your use must comply with all applicable laws, including copyright laws. Violation of these terms will result in immediate termination of service.
2. GENERAL CONDITIONS
RW USA reserves the right to refuse service to anyone for any reason at any time. Your non-credit card information may be transferred unencrypted across networks and adapted to technical requirements of connecting devices. Credit card data is always encrypted. You agree not to reproduce, duplicate, sell, or exploit any portion of the Service without express written permission.
3. ACCURACY AND TIMELINESS OF INFORMATION
The content on this site is for general informational purposes only. RW USA is not responsible for inaccuracies or outdated information. You are advised to consult more authoritative sources before making decisions.
4. MODIFICATIONS TO THE SERVICE AND PRICING
Prices and service offerings are subject to change without notice. RW USA reserves the right to modify or discontinue collections, watch skus, services or any part of it without liability.
5. PRODUCTS OR SERVICES
Certain products or services may be available exclusively online. All product descriptions are subject to change without notice. RW USA does not guarantee the accuracy of product colors as displayed on your device as this is subjective to your display settings and resolution.
6. BILLING AND ACCOUNT INFORMATION
RW USA reserves the right to refuse or limit any order. You agree to provide accurate account information for all transactions.
7. THIRD-PARTY TOOLS AND LINKS
RW USA may provide access to third-party tools and links but does not monitor or endorse them. You use third-party tools at your discretion.
8. USER COMMENTS AND SUBMISSIONS
You agree that RW USA may use any comments or submissions you provide without compensation. You must ensure your comments do not violate any rights or laws.
9. PERSONAL INFORMATION
Your personal information is governed by our Privacy Policy.
10. ERRORS AND INACCURACIES
RW USA reserves the right to correct errors or inaccuracies in product descriptions, pricing, or availability at any time.
11. PROHIBITED USES
You may not use the site for any unlawful or harmful purpose, including but not limited to violating intellectual property rights or uploading harmful code. RW USA reserves the right to terminate access for prohibited uses.
12. LIMITATION OF LIABILITY
RW USA does not guarantee uninterrupted, error-free service and disclaims all warranties to the fullest extent permitted by law. RW USA is not liable for any direct, indirect, or incidental damages resulting from your use of the Service.
13. INDEMNIFICATION
You agree to indemnify and hold harmless RW USA and its affiliates against any claims arising from your use of the Service or breach of these Terms.
14. GOVERNING LAW
These Terms of Service are governed by and construed in accordance with the laws of the United States.
15. CHANGES TO TERMS
RW USA may update these Terms at any time. Continued use of the website signifies your acceptance of the changes.
16. CONTACT INFORMATION
Questions about these Terms of Service can be directed to support@raymond-weil.us.
17. FORCE MAJURE
RW USA shall not be held liable for any failure or delay in shipping or cancelled orders caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, government actions, wars, terrorism, labor disputes, pandemics, or interruptions in telecommunications or internet services. In such events, RW USA’s obligations will be suspended for the duration of the event.
18. INTELLECTUAL PROPERTY RIGHTS
All content available on this website, including but not limited to text, graphics, logos, images, audio clips, video clips, digital downloads, and software, is the property of RW USA or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws. Unauthorized use, reproduction, or distribution of any part of this website or its content is strictly prohibited.
The trademarks, service marks, and trade dress of RW USA may not be used in connection with any product or service that is not RW USA’s, in any manner that is likely to cause confusion among customers, or in any way that disparages or discredits RW USA. All other trademarks not owned by RW USA that appear on this site are the property of their respective owners.
19. DATA PROTECTION AND PRIVACY COMPLIANCE
RW USA is committed to protecting your personal data and complying with applicable privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR). For information on how your personal data is collected, used, stored, and shared, please refer to our Privacy Policy. By using this website, you consent to the collection and processing of your data in accordance with these laws.
If you are located in a jurisdiction with specific data rights, such as the right to access, correct, delete, or restrict your data, please contact us at [insert email address] to exercise your rights.
20. LIMITATION OF LIABILITY FOR USER-SUBMITTED CONTENT
By submitting content to RW USA’s website or social media platforms, including but not limited to reviews, comments, and photographs, you represent and warrant that you own or have the necessary rights to use and submit such content. You agree not to submit content that infringes on the rights of third parties, violates applicable laws, or is defamatory, obscene, or otherwise objectionable.
RW USA is not responsible for user-submitted content and reserves the right, but has no obligation, to monitor, edit, or remove content at its sole discretion. You agree to indemnify RW USA for any claims arising from content you submit.
21. LANGUAGE OF AGREEMENT
This Terms of Service document is written in English and shall govern your use of this website. In the event of any conflict between this version and a translated version, the English version shall prevail.
22. PROMOTIONS AND DISCOUNTS
RW USA may, at its sole discretion, offer promotions, discounts, and special offers from time to time. These promotions are subject to specific terms and conditions, which will be communicated at the time of the offer. Promotions cannot be combined unless expressly stated, are non-transferable, and have no cash value.
RW USA reserves the right to modify, suspend, or terminate any promotion or discount at any time without prior notice. In cases of suspected fraud or misuse of a promotion, RW USA may revoke the offer and take legal action as necessary.
23. PROPOSITION 65 WARNING
For customers purchasing products in California: Certain products sold on this website may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, please visit www.P65Warnings.ca.gov.